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Commitment to Privacy

We are committed to high standards of privacy and data protection in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other relevant Australian laws (“Privacy Laws”). We manage the collection, use and disclosure of personal information carefully. We may update this Privacy Policy from time to time. When we do, it will be updated on our website.

Kinds of Information Collected and Held

The types of information we collect includes name, address, contact information, and communication between you and us. We may display a social media feed of information that is posted on social media platforms but we do not hold or retain that information.

How Information is Collected

We collect information from you when you sign up to our marketing lists or otherwise use our products and services. If you sign up with one of our trusted bookmaker partners from our site, we may access limited information from our bookmaker partner in relation to your use of their products and services.

Purpose

We collect, hold, use, and disclosure information so that we can provide our products and services, for marketing purposes and for the purpose of working with our trusted bookmaker partners if you sign up with one or more of them.

Use and Disclosure

We use your information for direct marketing purposes, and to offer you information about our products and services and those of trusted third parties. We do not sell your information to any third parties. When you sign up with one of our trusted bookmaker partners through our platform, you are taken direct to the bookmaker’s platform and you provide your information directly to the bookmaker rather than to us. The bookmaker will let us know that you sign up with them.

Data Security Protection

We take all reasonable steps to protect your information from unauthorised access, use and disclosure.

Anonymity

You can access our website while remaining anonymous. We may use cookies.

Access, Correction and Complaints

You can access or seek correction to any personal information that we hold about you. We will make every effort to comply with any request for access and correction of information, however, in limited circumstances the request may be refused. If the request is refused, we will provide an explanation if possible. You can make a complaint to us about how we manage your information. You can contact us using the details on our Contact Us page and at the following email:

Our detailsMy Betting Mate Pty Ltd ACN 669 758 589
Emailhello@mybettingmate.com

If you make a complaint and it is not resolved to your satisfaction, you have the right to make a complaint to the Office of the Australian Information Commissioner (oaic.gov.au).

Overseas Disclosures

As with all businesses, some of our suppliers or staff may be based overseas and there may be a limited disclosure of your information to countries such as the United States and the Philippines. We take all reasonable steps to ensure your information is managed to the standard of the Privacy Laws.

Third-party links

We include links to third-party products or services on our site. These third-party sites have separate and independent privacy policies.

Collection Statement

In most cases we collect information directly from you when you engage with our products and services, and when you subscribe to our marketing. If you sign up with one of our trusted bookmaker partners from our site, we may access limited information from our bookmaker partner in relation to your use of their products and services. We collect information to provide our products and services, and to market our products and services (and those of our trusted partners). The Privacy Policy sets out further information about third-party disclosures, overseas disclosures, and how to make a complaint, or an access or correction request.

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